DELIVERY POLICY
This shipping and delivery policy is part of our privacy policy terms and should be therefore read alongside our main terms.
Please carefully review our shipping Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free shipping
We offer free shipping on all orders.
Proof of postage will be obtained.
Items will be dispatched next working day of cleared payment (Monday-Friday)
Do you deliver internationally?
We don't offer international shipping.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
Please note that at some time of the year shipping can see some delays. Although we hope items will arrive within 5 to 7 working days ,we can not guarantee postal time on delivery.
Packing
Bags are packed folded flat. In the event of any creases,these can easily be removed with an iron.
QUESTIONS ABOUT RETURNS
If you have any questions about returns,please review our Return Policy.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for full refund or exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition.
RETURN PROCESS
To return an item please email customer service at thelittlesewingwheel@yahoo.com to obtain a return merchandise authorisation . After receiving the return merchandise authorisation, place the item securely in its original packaging, and mail your return to us.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 working days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note
●Sale items are FINAL SALE and can not be returned
● Items not to be damaged when returning and I offer next working day delivery.
QUESTIONS
If you have any questions concerning our return policy, please contact us.
© 2024 The Little Sewing Wheel All Rights Reserved.